FAQS
What hours are you open?
The clinic is open Monday to Friday
between 8 am and 6 pm. Evening appointments are available on request.
Do I need a Doctor’s referral?
You do not need a doctor’s referral, however, we will gladly accept a referral from your GP if you have
one.
Do you provide home visits?
Yes, home visits can be arranged if you are unable to attend the clinic.
How many treatments will I need?
We do not have a set number of treatments for any injury or condition, but at Elite Therapy we strive to get you back to full fitness in the shortest possible time.
Will I be expected to do anything in between treatment sessions?
You will be given advice to help with your recovery along with the possibility of some exercises and stretches to do
at home with the aim to ensure that your recovery is optimal and to minimise the chances of any relapse.
Is there a waiting list for treatment?
No. We usually try to see you within 24 - 48 hours. Sometimes same-day appointments are available.
How long are the treatment sessions?
Your first appointment will take up to an hour and includes a full assessment & treatment. Follow-up appointments take between 30 and 45 minutes.
What should I wear?
You should dress comfortably in loose fitting clothes. The therapist will need to see the affected body part, for the lower limbs bring shorts, for back problems the therapist may require you to remove your top.
What are your terms of payment?
Payment is made after each treatment session either by cheque or cash.
Can I park at the clinic?
Yes, there is plenty of free off-road parking at the clinic and disability access.
Is there a cancellation fee?
If you fail to attend or cancel on the day of your appointment, Elite Therapy reserve the right to charge for the
missed appointment.
The clinic is open Monday to Friday
between 8 am and 6 pm. Evening appointments are available on request.
Do I need a Doctor’s referral?
You do not need a doctor’s referral, however, we will gladly accept a referral from your GP if you have
one.
Do you provide home visits?
Yes, home visits can be arranged if you are unable to attend the clinic.
How many treatments will I need?
We do not have a set number of treatments for any injury or condition, but at Elite Therapy we strive to get you back to full fitness in the shortest possible time.
Will I be expected to do anything in between treatment sessions?
You will be given advice to help with your recovery along with the possibility of some exercises and stretches to do
at home with the aim to ensure that your recovery is optimal and to minimise the chances of any relapse.
Is there a waiting list for treatment?
No. We usually try to see you within 24 - 48 hours. Sometimes same-day appointments are available.
How long are the treatment sessions?
Your first appointment will take up to an hour and includes a full assessment & treatment. Follow-up appointments take between 30 and 45 minutes.
What should I wear?
You should dress comfortably in loose fitting clothes. The therapist will need to see the affected body part, for the lower limbs bring shorts, for back problems the therapist may require you to remove your top.
What are your terms of payment?
Payment is made after each treatment session either by cheque or cash.
Can I park at the clinic?
Yes, there is plenty of free off-road parking at the clinic and disability access.
Is there a cancellation fee?
If you fail to attend or cancel on the day of your appointment, Elite Therapy reserve the right to charge for the
missed appointment.